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10 Of The Most Brilliant Customer Service Exchanges Ever Seen On Twitter

As a Twitter exchange between a disgruntled customer and Tesco is widely shared online, we take a look at some other social media master classes. 10. Tesco 9. Argos Helpers 8. Greggs after a fake company logo appeared on Google 7. Virgin Trains 6. Waterstones 5. Tesco (again) 4. Domino’s Pizza 3. Sainsbury’s And it goes on […]


Why Managing Your Corporate Reputation Is So Important

Whether your company does business locally or internationally, Managing Your Corporate Reputation is critical.  Here’s why: It’s quite likely that your company has been reviewed online by customers that have received service from you. It is one of the subtle differences that the online world has brought to doing business. While on the one hand, […]

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